23bajeevip's Privacy Policy

23bajeevip (referred to as "we" or "the platform") outlines in this Privacy Policy how we collect, store, process, and protect the personal information of users on our website and mobile app.

By using the 23bajeevip website or app, you consent to the practices described in this Privacy Policy. This policy is compliant with Bangladesh and international data protection laws.

• This policy applies to all 23bajeevip services — website, mobile app, and customer support.
• If this policy changes, the updated date will be shown at the top of the page and you will be notified by email for any significant changes.
• 23bajeevip is not available to anyone under the age of 18, and no data will be collected from minors.

23bajeevip collects only the data essential to providing our services. No unnecessary information is collected.

Directly Provided Data

• At registration: name, email address, date of birth, phone number.
• For KYC verification: national ID / passport number and photo.
• Payment data: mobile banking number or bank account details (encrypted).
• Messages and communication history from support interactions.

Automatically Collected Information

• IP address and device information (model, OS version).
• Browser information and cookie data.
• Login times, gaming activity, and transaction history.
• Time spent on the platform and page visit data.

23bajeevip uses your information only for specific purposes. Each purpose is clearly listed below.

23bajeevip never sells your personal information. However, limited data may be shared with trusted partners as needed to operate our services.

When It Is Shared

• Payment Processors: Only the payment information necessary to complete a transaction.
• Game Providers: Player ID for game operation purposes (not full identity).
• Legal Authorities: Only the specific data requested under a court order or legal obligation.
• Security Partners: Anonymised data for fraud detection and prevention.

What Is Never Shared

• With advertisers or marketing companies.
• Data brokers or information trading platforms.
• Personal information shared with any third party without your consent.

23bajeevip uses cookies to enhance your experience. You can update your cookie settings at any time.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To measure platform performance (anonymised).
• Marketing Cookies: To show personalised offers — you can opt out at any time.

Non-essential cookies can be disabled at any time via your browser settings or our cookie manager.

23bajeevip does not retain data beyond what is necessary. A defined retention period is set for each type of information.

• Account Information: For the duration of the active account and 5 years after closure (as required by law).
• Transaction Data: 7 years (as required by financial regulations).
• KYC Documents: Permanently deleted after 5 years.
• Session & Browsing Data: Automatically deleted after 30 days.
• Marketing Preferences: Immediately upon withdrawal of your consent.

Every 23bajeevip user has full control over their own data. The following rights belong to you:

23bajeevip uses industry-leading technology to protect your data. Security is not just a policy — it is part of how we operate every day.

• 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Verification (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Active around the clock to prevent cyber attacks.
• Security Audit: Annual third-party security review.
• Staff Training: All staff receive regular training on data protection.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us directly.

The 23bajeevip data protection team will respond to any enquiry within 7 business days. For formal requests, a response within 30 days is required by law.

For a faster response, include "Privacy Request" in the email subject line. Please provide your account ID and a description of your specific request.